Use the Welcome page to get your club set up: import your members, add your club logo, and organise groups and training sessions.
As your club's first user, your account has automatically been assigned the SCM Administrator role. This gives you full access to all pages, settings and actions available to your club.
SCM normally opens this page each time you log in during the first 18 hours after your club confirms its trial. You can select Go to your dashboard at any time. A login link to a specific page can take you directly there instead.
Import Your Members
- Open Members > Bulk import and download the blank import template to see the available fields.
- Prepare your CSV or Excel file, upload it, then match the file columns to the SCM fields.
- Complete the import and review your member records. You can also import a Hy-Tek .HY3 roster for swimmers.
Import adds new records; it does not update existing members. Use Members > Bulk update for members already in SCM. You can use Add member if you only need to add one person.
See Importing your Members for more information.
Add Your Club Logo
- Open Club > Documents, click Add Document and upload your logo to a non-private folder with no restricted permissions.
- Go to Setup > Club > Details, select the uploaded file in System Logo and save your changes. This replaces the SCM logo at the top left.
- Set Report Logo for invoices and reports. You can also choose a Header Colour to match your club.
Uploading the logo requires Manage Club Documents permission and access to the Club Documents feature. Selecting the logo and changing the header colour requires Edit Club Details permission. See Adding your Club Logo.
Organise Groups and Sessions
Use Setup > Club > Groups to create squads or other member groups. Use Setup > Club > Sessions to enter the times and places your swimmers train. You can then assign members to the relevant groups and sessions.
See Groups and Sessions for more information.
Check Your Details and Find Help
Open Dashboard > Your details to review your contact details and the information held about you. You can also change your password there. See Your Details.
Click Read guide under Import your members or Add your club logo to read the relevant article in the Help panel without leaving the Welcome page.
You can also use Open Help, Help at the bottom right, or Help > Documentation in the left menu. Your account needs access to the help portal links for these controls to appear.
- Suggested for this page lists articles relevant to the screen you are using.
- Enter a topic in the search box and click Search, then select an article to read it in the panel.
- Follow Related articles for more detail. Back to articles returns to the suggestions and search results.
- If you need further help, use Ask AI Assistant below the articles. After you ask the AI assistant a question, a Contact Support button appears with its response. Use it to add more detail and send your request to the support team if you still need help.
- Close the panel to return to your page. Closing and reopening Help on the same page keeps your current article, search and AI conversation.
Take the Tour
Click Start Tour to step through the main navigation, header links, member search and user-account menu. Use the tour's controls to move between its steps. Go to your dashboard opens Your Dashboard.
Service Updates and Community
As your club's first user, we signed you up to our newsletter when you confirmed your trial, so you can stay in the loop with SCM news and updates. You don't need to register separately. If you've unsubscribed before, we've respected that choice. You can unsubscribe at any time using the link in any newsletter.
Click Visit the community to share ideas and talk with other clubs.